TERMS & CONDITIONS
Galponia's products are unique pieces, completly handmade in my home/studio in Berlin.
Items will be shipped in the next 1-5 days after the order's been placed.
You'll recive shipping confirmation email once I have shipped your order.
Estimated shipping times:
* Germany 1-3 business days
* Europe 3-6 business days
* Everywehre Else 1 to 3 weeks
The package will be delivered with DHL/German post.
Shipping costs are calculated for standard shipping only. It doesn't include insurance or tracking. If you want to track your purchase please contact me right after doing the payment. It will have an extra cost of 2.50 euros.
I don't take any responsibility for lost packages in transit!
Be sure that your adress information is correct and complete.
If you would like to return one product for any reason you can do it within 14 days after receipt for a refund, so long it is in perfect conditions.
Please let me know before you return it that you would like to do it writing an email to email@example.com
Fees or costs for returned deliveries have to be covered by the customer.
You don't have a Paypal account?: Don't worry. you can also use normal advance payment. Just send an email to firstname.lastname@example.org and follow the instructions. Don't forget to name the bag of your choice.